Frequently Asked Questions
Is The BalanceCore Board Suitable For Beginners?
Yes! The BalanceCore Board is suitable for all fitness levels, including beginners. We recommend starting near a wall, desk, or chair for support until you feel comfortable and confident balancing.
Can I Use The BalanceCore Board At A Standing Desk?
Yes, many customers use the BalanceCore Board while working at a standing desk. It helps keep your body gently active, improving balance, posture, and muscle activation while you work.
How Often Should I Use The BalanceCore Board?
Just a few minutes a day can make a difference. You can use it for balance training, stretching, exercises, or while standing at your desk to help improve mobility, strength, and posture over time.
Where Are You Located?
Our head office is in Perth, WA
Is The BalanceCore Board Suitable For All Ages?
Absolutely!, The BalanceCore Board is suitable for all ages and fitness levels. It’s a low-impact way to improve balance, posture, strength, and mobility without high-impact exercise.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.